Emirates ID First-Time Issuance Service

About this Service

This service is for individuals who have never registered for an Emirates ID or received an identification number before.

Who can apply?

  • UAE Residents
  • GCC Nationals
  • UAE Nationals

Service Platforms

  • Smart App
  • Service Centers
  • Website
  • Typing Centers

Application Steps

  1. Register / UAE Pass
  2. Apply and Pay fees
  3. Take Fingerprint & Signature
  4. Issue residency (Residents)
  5. Receive ID Card

Service Standards

  • Mandatory Service: For UAE nationals, GCC nationals, expatriates, and residents of the UAE.
  • Valid Residence Permit: Required for residents applying for an ID card.

Conditions for obtaining the service

  • Customers must complete the requirements (fingerprint, photo) within the specified period to avoid cancellation.
  • Customers must follow the instructions and requirements sent during the process to avoid cancellation.

Service Limitations

  • Residents: ID card issuance is linked to residence permit issuance through the unified form.
  • Newborn Citizens: Eligible for the "Mabrouk Mabrouk" package.
  • GCC Nationals: Must have proof of residence (property owners, not renters), investment, work, or study in the UAE. Relatives only up to the first degree.
  • 10-year ID card: Not available for citizens aged 5-14 years.

Time to obtain the service

5 Days

Service Requirements and Fees

Applicant Required Documents Fees
UAE National
  • Personal photo (4.5 x 3.5 cm) with a white background
  • Valid passport
  • AED 100: Card issuance fee for five years
  • AED 200: Card issuance fee for ten years
  • AED 50: Service fee
  • AED 30: Typing Center fee
  • AED 150: Urgent service fee (at customer happiness centers)
GCC national
  • GCC ID card (valid for those over 21 years old or for one of the parents if under 21)
  • Personal photo (4.5 x 3.5 cm) with a white background
  • Original birth certificate, passport of one of the parents, or Emirates ID (for those under 15)
  • Original agency certificate (if applicable)
  • Proof of residency within the country (see options in original text)
  • AED 100: Card issuance fee for five years
  • AED 150: Service fee
  • AED 30: Typing Center fee
  • AED 150: Urgent service fee (at customer happiness centers)
Resident/Expat
  • Valid passport
  • Valid residence permit
  • Personal photo (4.5 x 3.5 cm) with a white background
  • Original birth certificate, passport of one of the parents, or Emirates ID (for those under 15)
  • Original agency certificate (if applicable)
  • AED 100: Card issuance fee for five years
  • AED 150: Service fee
  • AED 30: Typing Center fee
  • AED 150: Urgent service fee (at customer happiness centers)

Service Channels

Channel Availability Time to complete
Smart Services System (Website/Mobile App) 24/7 5 Days
Typing Centers As per working hours 5 Days
Customer Happiness Centers As per working hours 24 hours (with urgent service)

Service Journey

Refer to the original text for detailed steps on how to apply for the service through different channels.

Inquiries and complaints

Contact the Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP) through the following channels:

  • Social Media: ICA_Help (Facebook & Twitter)
  • Email: Contactus@icp.gov.ae
  • Website: www.icp.gov.ae
  • Ask Hamad/chatbot (via website)
  • Call Center: 600522222