Al Ghazal Customer Happiness Center

Al Ghazal Customer Happiness Center is one of the main centers that provide all services related to the Emirate ID only.

Center Information

Al Ghazal Customer Happiness Center

Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP)

Key Services: ID card services

Overview / About the Center

Al Ghazal Customer Happiness Center is one of the main centers that provide all services related to the ID card only.

Center Sections

  • Male service department
  • Female service department

Services Offered at the Center

  • Fingerprint capture
  • Issuance of a new ID card
  • ID card renewal
  • ID card replacement
  • Exemption from late fines
  • Customer Service
  • Card Collection
  • Urgent ID card printing service

Public Facilities Available in the Center

  • Car parking for customers, females, people of determination
  • Toilets for males, females and people of determination
  • Prayer room for males and females
  • Children’s play corner
  • Go Digital Corner
  • Knowledge Corner

Office Location

Dubai – Al Bida area – 2nd December Street – in Al Ghazal Mall

Emirate: Dubai

Get Directions

Working Hours

Day(s)Hours
Monday to Thursday07:00 AM to 5:00 PM
Friday7:30 AM to 12:00 PM
Friday Break14:30 PM to 18:30 PM
Appointment Hours9:00 AM To 3:00 PM
Saturday & SundayClosed

Contact Information

Official Website
Service Types
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