About the Center

The Al Nahda Customer Happiness Center, operated by the Federal Authority for Identity and Citizenship, Customs and Ports Security (ICP), is a key service center in Al Qusais, Dubai. It offers a wide range of government services, with extended hours to accommodate diverse customer needs.

Services Offered at the Center

• ID Card Services (Issuance, Renewal, Replacement)
• Citizenship Services
• Visa and Residency Services
• Passport Services
• Customs Services
• Port Security Related Services
• Customer Support and Information

Public Facilities Available in the Center

• Comfortable Waiting Areas
• Dedicated Service Counters
• Information and Consultation Desks
• Restrooms
• Accessibility for People with Disabilities
• Parking Facilities