How to Report a Minor Accident in the UAE

Sharjah-Accident-Unit-RAFID

Reporting Accidents in Sharjah

For Major Accidents or Disputes:

    Call 999 and wait for Sharjah Police at the scene.

For Minor Accidents (No Injuries, No Dispute):

Sharjah primarily uses a specialized service for minor accident reporting to ensure quick resolution.

Method 1: RAFID (Traffic Accident Reporting Service)

    Sharjah operates RAFID, a specialized and efficient service for reporting minor traffic accidents. RAFID patrols will arrive at the scene, assess the damage, and issue an immediate police report. Consequently, the at-fault person typically pays a fine of AED 440 for this service, and this fine is usually requested to be paid right away at the scene.
    RAFID Helpline: You can call 800 RAFID (800 72343) to request service.
    Furthermore, you can download the RAFID app to request assistance, providing details and photos through the application.
    iOS App Store Android Play Store

    (Note: These are direct links to the official RAFID App on respective app stores.)

Method 2: Sharjah Police App

    While RAFID is the most prevalent method for minor accidents, the Sharjah Police App can also be used for certain minor reports and general police services.
iOS App Store Android Play Store

(Note: These are direct links to the official Sharjah Police App on respective app stores.)

Reporting Accidents in Dubai

For Major Accidents or Disputes:

    Call 999. Dubai Police will promptly dispatch officers to the scene.

For Minor Accidents (No Injuries, No Dispute):

When dealing with minor accidents that involve no injuries and no dispute, Dubai offers several convenient reporting methods.

Method 1: Dubai Police App

    This is a highly recommended and efficient method. Firstly, download the “Dubai Police” app. Next, navigate to “Report Traffic Accident.” Subsequently, fill in all the required details and upload clear photos of the incident. Finally, you will receive your digital police report (either a Green Form or a Red Form) via SMS.
iOS App Store Android Play Store

(Note: These are direct links to the official Dubai Police App on respective app stores.)

Method 2: Smart Police Stations (SPS)

    For a quick and efficient process, you can visit a Smart Police Station (SPS). These stations offer convenient drive-through or walk-in services where you can report minor incidents and obtain immediate police reports. Furthermore, locations are readily available on the Dubai Police website or app.

Method 3: General Police Helpline (Non-Emergency)

    You can call 901 for general inquiries or to receive directions on how to report minor incidents if using the app or SPS is not feasible.

Understanding Dubai Police Report Forms:

    Green Form (No Fault): Police issue this report to the driver who is not at fault for the accident, or in cases where the accident is minor with no clear responsibility (e.g., a parking lot scrape where fault is ambiguous). This form is essential for your insurance claim if you were not responsible for the damage.
    Red Form (At Fault): Conversely, police issue this report to the driver officially deemed responsible for causing the accident. You will need this form for your own insurance claim if you caused the damage, and the other party will use it to claim against your insurance.

Reporting Accidents in Abu Dhabi

For Major Accidents or Disputes:

    Call 999 and wait for Abu Dhabi Police at the scene.

For Minor Accidents (No Injuries, No Dispute):

Abu Dhabi provides dedicated digital platforms for reporting minor accidents efficiently.

Method 1: Saeed App

    Abu Dhabi Police strongly advises using the “Saeed” app for reporting minor accidents. This dedicated app allows you to efficiently report the accident, upload necessary documents and photos, and subsequently receive your accident report. Importantly, the at-fault party incurs a fine through the Saeed system for the report issuance.
iOS App Store Android Play Store

(Note: These are direct links to the official Saeed App on respective app stores.)

Method 2: Abu Dhabi Police App

    Alternatively, you can use the official Abu Dhabi Police app to report minor accidents. This app also provides various other police services, enhancing convenience for residents.
iOS App Store Android Play Store

(Note: These are direct links to the official Abu Dhabi Police App on respective app stores.)

Method 3: Police Stations

    In some cases, or if preferred, you can also visit a traffic police station to report minor incidents and obtain a report.

General Police Helpline (Non-Emergency)

    Call 901 for general inquiries or guidance on minor accident reporting.

Reporting Accidents in Northern Emirates (Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain)

For Major Accidents or Disputes:

    Always call 999 and wait for the respective emirate’s police to arrive at the scene.

For Minor Accidents (No Injuries, No Dispute):

The Ministry of Interior (MOI) has delegated the reporting of minor traffic accidents to private companies and systems across Ajman, Umm Al Quwain, Fujairah, and Ras Al Khaimah. Therefore, you can primarily report minor accidents through the MOI app or, in some cases, the ‘Saeed’ app, which also sees use here. In these instances, the at-fault party typically pays a fine of approximately AED 520 for the issuance of the accident report.

Method 1: Saeed App (Common in Northern Emirates)

    In specific situations within the northern emirates, particularly for minor accidents, patrol officers may deploy the Saeed app (which is widely used in Abu Dhabi) for reporting. Consequently, the faulty person will receive a fine through this streamlined system.
iOS App Store Android Play Store

(Note: These are direct links to the official Saeed App on respective app stores.)

Method 2: Traffic Police Stations

    Alternatively, you may still receive directions to a traffic police station for minor reports, especially if digital reporting is not feasible.

General Police Helpline (Non-Emergency) for all Emirates:

    Call 901 for any non-urgent police assistance or inquiries.

Emergency Hotlines in UAE

    Police: 999
    Fire Service: 997
    Ambulance: 998

In case of any emergency, always call these numbers immediately.

Drive Safe, Always Follow Traffic Rules!
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