Last updated: 31 August 2026
These Terms of Service (“Terms”) govern your use of the website alqalam.ae (the “Site”) and the services offered by Al Qalam (“we”, “us”, “our”). By accessing the Site or engaging our services, you agree to these Terms.
Al Qalam provides typing, document preparation, government-transaction assistance, business-setup support, and related administrative and technology services in the United Arab Emirates. Service availability, requirements, and fees may change in line with the policies of the relevant government authorities.
Information on this Site and guidance provided as part of our services is of a general administrative nature and does not constitute legal advice. For legal matters you should consult a licensed legal professional.
Many of our services involve submissions to third parties, including UAE government authorities. Processing times, approvals, rejections, and fees are determined solely by those authorities. We will act with reasonable care and skill, but we cannot guarantee the outcome or timing of any application decided by a third party. Government fees paid on your behalf are non-refundable once submitted.
You are responsible for providing accurate, complete, and lawful information and documents. We are not liable for delays, rejections, penalties, or losses arising from inaccurate or incomplete information supplied by you, or from your failure to respond to requests in a timely manner.
Prices displayed on the Site or quoted to you are indicative unless confirmed in writing. Our service fees are separate from government fees. Unless otherwise agreed in writing, service fees are payable in advance and are non-refundable once work has commenced.
All content on this Site, including text, graphics, logos, and software, is owned by or licensed to Al Qalam and is protected by applicable intellectual-property laws. You may not reproduce or reuse it without our prior written consent.
Our collection and use of personal information is described in our Privacy Policy, which forms part of these Terms.
To the maximum extent permitted by law, our total liability for any claim arising out of or in connection with our services is limited to the service fees you paid to us for the specific service giving rise to the claim. We are not liable for indirect or consequential losses.
We may update these Terms from time to time. The version published on this page applies from its “Last updated” date. Continued use of the Site or our services after an update constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the United Arab Emirates, and any dispute is subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
For questions about these Terms, contact us at info@alqalam.ae or through the contact details published on this Site.